Frequently asked questions

Search or filter by category. Answers to the questions photographers ask most.

This FAQ covers accounts, galleries, proofing, security, Stripe payments, invoices and technical support. If you cannot find an answer, use the contact form. We usually reply within one to two business days. It also explains registration, photo upload, watermarks and how to prepare a gallery for your own clients. You will find practical guidance for photographers who are new to the platform and for teams that want to use the client portal and online sales more effectively.